Careers

AT THE FOLD

Careers

AT THE FOLD

The Fold is an award-winning womenswear brand with a mission to empower women to realise their ambitions. The brand creates beautiful, high quality collections for women to feel their confident best. The Fold has a wide reaching international audience and has dressed some of the world’s most influential female leaders and innovators.

Join The Fold Team

We are an ambitious, supportive, passionate team who love what we do. We are Founder-led, and we lead by example –never compromising on our quality.

We are committed to encouraging equality, diversity and inclusion across our business and within our teams. Creating equal opportunities for employees and applicants.

See below for the roles we are currently recruiting for:

Join The Fold Team

We are an ambitious, supportive, passionate team who love what we do. We are Founder-led, and we lead by example –never compromising on our quality. We are committed to encouraging equality, diversity and inclusion across our business and within our teams. Creating equal opportunities for employees and applicants.

See below for the roles we are currently recruiting for:

We are not currently recruiting! Please keep an eye on the page for any further job opportunities with The Fold.

We are looking for:

Junior Product Developer

About the role:

Assist the Design team with creation of Tech Packs and technical drawings. The role will also work very closely with our Buying, Production and Garment Tech teams.

Your responsibilities:

Assist the Design team with creating tech packs - filling in BOMs and specifications for each product.
Do technical drawings for new styles
Raw material sourcing - updating suppliers with seasonal mood boards and directing fabric sourcing based on these
Responsible for trim sourcing and development
Helping to create alignment of trim standards across multiple suppliers
Launch tech packs directly with suppliers - ensuring sampling has been arranged and correct patterns sent or requested
Ensure all work is accurate and clear to facilitate seamless communication with manufacturers
Help build relationships with key new suppliers
Assisting in ordering sampling and raising sampling POs
Provide regular updates to designers on sample progress, material developments, and production challenges.
Update and maintain sampling and product trackers
Helping to update product BOMs following fittings and product sign offs

Your skillset:

Ideally have past experience developing structured dresses, tops and jackets
A clear understanding of the design aesthetic of The Fold
Excellent communication skills, both written and verbal
Team player who collaborates with ease
Strong organiser who prioritizes with ease and understand the importance of excellent time management
Demonstrates a ‘can do’ attitude to work
The ability to analyse problems and offer solutions
Attention to detail is key as this is a fast-paced role, so a sharp eye is essential
Strong MS Office skills
Skilled in photoshop & Illustrator

Benefits and perks of working with The Fold:

25 days holidays (including bank holidays)
Buy additional holidays
Employee Assistance Programme
Pension salary sacrifice scheme
Access to free Financial Advisors
Grocery scheme to help you save money
Clothing allowance
A friends and family discount policy with 50% off full retail price
Enhanced maternity pay
Summer Friday hours
Eye care
Fully stocked snack cupboards, fruits and coffee & tea
Regular Social Events - including summer and Christmas parties
Volunteering

Our Culture:

We are an ambitious, supportive, passionate team who love what we do. We are Founder-led, and we lead by example – never compromising on our quality. We strive to uphold a values based working culture with five key principle across the business:

Be Humbitious: Be ambitious for yourself and The Fold in a humble way - don’t be a diva.
Wrap it up with a bow on it: Be a completer finisher, be able to trust others to take on a job completely and fully, and earn that same trust yourself.
Be Empowered: Take on responsibility, share your views confidently but kindly, feel ownership, take pride in results,
Fold Gold Standard: Quality and professionalism, don’t just ‘let it go’, pride ourselves on attention to detail and excellence in everything we do, deliver results.
Embrace, pace, progress and adventure: Know that to fully embrace our ambition and our challenges, this will mean stepping out of your comfort zone - get comfortable being uncomfortable.

Diversity and Inclusion:

We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

To apply for this role, please send your CV to careers@thefoldlondon.com. Due to the number of applications we receive, we can only reply to those that are successful to the next stage.

Apply Now

Store Supervisor

About the role:

Responsible for overseeing the day-to-day operations of the store and team. Providing support to the Assistant Manager with driving sales KPIs and ensuring the store team provides the Fold gold standard customer care, product knowledge and styling advice.

Your responsibilities:

Customer service and sales KPIs

Being commercially minded, driving the store success by identifying sales opportunities and store growth and reporting to the manager on store performance.
Monitor competitor activity and local trading patterns and report to the manager.
Work alongside the styling team to deliver sales targets and ensure sales KPIs are met. Deliver daily team briefings to motivate the team to achieve sales providing support and direction where needed and using coaching/ training to help staff reach their potential.
Handle customer service issues and challenges in a professional and calm manner.
Be highly confident with one on one and personal styling appointment Build outfits / style the collection with clients.
Oversee alteration process from start to finish.
Be The Fold brand ambassador and role model for the rest of the team with selling technique / upselling.

Client base

Implement CRM initiatives to develop a clientele book, including innovative ways to increase customer loyalty, retention, satisfaction and spend whilst building up a personal client base and oversee your own clientele book.
Support Store stylists with building and maintaining their client base.
Be proactive in building recognition of The Fold, including involvement in brand events.

General store tasks and team support

Perform managerial duties in the manager’s absence including opening/closing checklists, organising the daily run and day to day processes.
Work closely with the manager to find ways to encourage/incentivise the team in a creative and productive way.
Assist manager in organising, planning and implementing store strategy.
Delegate tasks effectively and appropriately to create a self-managing team.
Complete product training with team members to maintain high levels of product knowledge.
Set, communicate and maintain the Fold gold standards across the store with the team, including ensuring all employees adhere to company policies and guidelines.

Stock management

Support the VM specialist with VM moves to ensure they are aligned with new monthly drops.
Process delivery and mid-week top up to ensure current collection is replenished and up to date.
Monitor and maintain store inventory and stock levels through working closely with the Merchandising team, monthly stock takes, weekly cycle counts and report results.
Assist with stock takes.

Your skillset:

Must have previous Supervisor experience in store, boutique, styling or a similar environment
Have a strong understanding of KPIs within a retail environment and how to deliver these through the team
Is a people Manager who can lead and manage the team in a kind & humbitious manner (ambitious in a humble way)
Be familiar with high-end sales processes, behaviours, customers and brands
Be passionate about styling and building customer relationships
Be a committed energetic, motivated contributor to The Fold, going above and beyond the role with a proactive attitude to work as part of The Fold team
Understand the importance of styling as well as the behind the scenes/administrative aspects of the role

Benefits and perks of working with The Fold:

25 days holidays including bank holidays
Buy additional holidays
Employee Assistance Programme
Salary sacrifice scheme for pension, groceries & childcare 
Pension scheme 
Enhanced maternity pay  
Uniform allowance per season
A friends and family discount policy with 50% off full retail price
Bike to work scheme, save on the cost of bikes and equipment
Summer Friday hour
Fully stocked snack cupboards, fruits and coffee & tea
Regular Social Events

Our Culture:

Be Humbitious: Be ambitious for yourself and The Fold in a humble way - don’t be a diva.
Wrap it up with a bow on it: Be a completer finisher, be able to trust others to take on a job completely and fully, and earn that same trust yourself.
Be Empowered: Take on responsibility, share your views confidently but kindly, feel ownership, take pride in results,
Fold Gold Standard: Quality and professionalism, don’t just ‘let it go’, pride ourselves on attention to detail and excellence in everything we do, deliver results.
Embrace, pace, progress and adventure: Know that to fully embrace our ambition and our challenges, this will mean stepping out of your comfort zone - get comfortable being uncomfortable.

Diversity and Inclusion:

To apply for this role, please send your CV to careers@thefoldlondon.com. Due to the number of applications we receive, we can only reply to those that are successful to the next stage.

Apply Now

Senior Store Stylist

About the role:

Providing exceptional customer service and styling advice whilst demonstrating strong selling techniques to achieve sales KPIs and build a client base. Supporting the Manager and team with driving sales KPI’s and general store tasks.

Your responsibilities:

Customer Service and Sales KPIs

Be highly confident with one on one and personal styling appointments and tailoring styling approach to customers
Build outfits / style the collection with clients
Oversee full alteration process from start to finish
Be The Fold brand ambassador and role model for the rest of the team with selling technique / upselling
Work alongside with the rest of the team to achieve and improve sales targets and provide training/coaching as and when required.
Guide the team, observe and provide coaching and feedback to deliver the Fold’s gold standard across; VM, stock presentation, aesthetic and brand representation.
Ensure the team are going above and beyond to meet the needs of our customers and consistently deliver the best customer experience.

Client base

Build a personal client base and oversee your own clientele book by managing customer relationships and report improvements on a monthly basis
Capture client’s preferences to tailored follow ups and information via CRM system
Be proactive in building recognition of The Fold
Support with brand events
Support Store stylists with building and maintaining their client base

General store tasks & team support

Oversee day-to-day processes and ensuring all the daily tasks are delivered to high standards, such as alterations, POS, customer contact, customer care team interaction and delivery.
Organise the daily run maintaining a positive and tidy environment in both the front and back of house.
Complete the opening/closing checklist at the beginning and end of each day.
Support with general stock management, including deliveries, replen and monthly stock takes e.g. 10 cycle counts a week and report results.
Organise and delegate workload to the team. Have a 360 view on what tasks needs to be actioned on the shop floor and stockroom.
Have up to date brand and product knowledge to style the collection with customers
Support the VM specialist with VM moves to ensure they are aligned with new monthly drops

Your skillset:

Have previous experience of sales in store, boutique, styling or a similar environment
Be familiar with high-end sales processes, behaviours, customers and brands
Be passionate about styling and building customer relationships
Be a committed energetic, motivated contributor to The Fold, going above and beyond the role with a proactive attitude to work as part of The Fold team
Have a strong understanding of KPIs within a retail environment
Contribute with a proactive attitude to daily tasks
Understand the importance of styling as well as the behind the scenes/administrative aspects of the role

Benefits and perks of working with The Fold:

Closes Sundays and bank holidays
25 days holidays (including bank holidays)
Buy additional holidays
Employee Assistance Programme
Pension salary sacrifice scheme
Access to free Financial Advisors
Grocery scheme to help you save money
Uniform allowance
A friends and family discount policy with 50% off full retail price
Enhanced maternity pay
Summer Friday hours
Eye care
Fully stocked snack cupboards, fruits and coffee & tea
Regular Social Events - including summer and Christmas parties
Volunteering

Our Culture:

Be Humbitious: Be ambitious for yourself and The Fold in a humble way - don’t be a diva.
Wrap it up with a bow on it: Be a completer finisher, be able to trust others to take on a job completely and fully, and earn that same trust yourself.
Be Empowered: Take on responsibility, share your views confidently but kindly, feel ownership, take pride in results,
Fold Gold Standard: Quality and professionalism, don’t just ‘let it go’, pride ourselves on attention to detail and excellence in everything we do, deliver results.
Embrace, pace, progress and adventure: Know that to fully embrace our ambition and our challenges, this will mean stepping out of your comfort zone - get comfortable being uncomfortable.

Diversity and Inclusion:

To apply for this role, please send your CV to careers@thefoldlondon.com. Due to the number of applications we receive, we can only reply to those that are successful to the next stage.

Apply Now