Careers

Careers

AT THE FOLD

Careers

AT THE FOLD

The Fold is an award-winning womenswear brand with a mission to empower women to realise their ambitions. The brand creates beautiful, high quality collections for women to feel their confident best. The Fold has a wide reaching international audience and has dressed some of the world’s most influential female leaders and innovators.

Join The Fold Team

 

We are an ambitious, supportive, passionate team who love what we do. We are Founder-led, and we lead by example –never compromising on our quality.

We are committed to encouraging equality, diversity and inclusion across our business and within our teams. Creating equal opportunities for employees and applicants.

See below for the roles we are currently recruiting for:

Join The Fold Team


We are an ambitious, supportive, passionate team who love what we do. We are Founder-led, and we lead by example –never compromising on our quality. We are committed to encouraging equality, diversity and inclusion across our business and within our teams. Creating equal opportunities for employees and applicants.

 

See below for the roles we are currently recruiting for:

 

We are not currently recruiting! Please keep an eye on the page for any further job opportunities with The Fold.

We are looking for:

Finance Manager

About the role:

 

Reporting into the Head of Finance, this person will be responsible for owning the month-end process and general day-to-day activities of the Finance team. You will work closely with the Head of Finance as we continue to build an efficient and value additive Finance function. It is a fast-paced and exciting environment, with lots of scope to impact on future projects outside of the typical day-to-day.

 

 

Your responsibilities:

 

Management Accounts
 
  • Full ownership of month-end process ensuring adherence to deadlines
  • Reviewing all P&L entries to ensure accuracy and completeness
  • Ownership of all balance sheet reconciliations
  • Preparation of MI pack, including full commentary & variance analysis
  • Monthly review of spend trackers with budget holder
  • Ownership of R&Os schedule; ongoing identification of business risks & opportunities
  • Work alongside Head of Finance in the ongoing development of financial reporting and analysis

Accounts Payable

 

  • Coaching and development of Accounts Payable Assistant
  • Ownership and review of trade creditor balances with AP assistant
  • Weekly review of aged creditors and payment run

Budgeting & Forecasting

 

  • Assist Head of Finance with annual budget process & periodic re-forecasts
  • Ongoing oversight of business risks & opportunities

Audit, Statutory Accounts & Compliance

 

  • Act as the first point of contact for external auditors during our annual audit process
  • Preparation of quarterly UK VAT returns
  • Review of quarterly Italian VAT submissions and key point of contact for our external advisors

Other

 

  • Ongoing review and improvement of finance systems and processes
  • Support with Netsuite development, including new reports (both for Finance and the wider business)
  • Partnering across the business (Customer Services, Ops etc.) to influence and improve upon existing processes
  • Leading or supporting on various ad-hoc projects across the business

 

Your skillset:

 

  • Qualified accountant, either ACA or ACCA/CIMA with demonstrable relevant experience

  • Previous experience in a consumer SME (preferably ecommerce) – preferred but not essential

  • Significant financial systems experience, Netsuite preferable

  • Advanced Excel skills

  • Excellent communication skills, both written and verbal, to effectively collaborate within a team environment

  • Ability to challenge teams on existing processes and provide innovative solutions to enhance efficiency

  • The ability to thrive in a busy retail environment and be flexible – we are a small and focused team, always ready to roll up our sleeves and help each other

 

 

Benefits of working with The Fold:

 

  • 25 days holidays in addition to the usual bank holidays
  • Inspiring Q&A talks with leading professionals
  • A uniform allowance
  • A friends and family discount policy with 50% off full retail price
  • Bike to work scheme, save on the cost of bikes and equipment
  • Pension scheme
  • Regular team socials
  • You can expect to enjoy complimentary coffee, fresh fruit and treats. Out of work we’ve enjoyed Secret Cinema, Crazy Gold, Escape Rooms, Ice skating as well as enjoying homemade cocktails and casual beers

 

Our Culture:

 

We are an ambitious, supportive, passionate team who love what we do. We are Founder-led, and we lead by example – never compromising on our quality. We strive to uphold a values based working culture with five key principle across the business:

 

  1. Be Humbitious: Be ambitious for yourself and The Fold in a humble way - don’t be a diva.
  2. Wrap it up with a bow on it: Be a completer finisher, be able to trust others to take on a job completely and fully, and earn that same trust yourself.
  3. Be Empowered: Take on responsibility, share your views confidently but kindly, feel ownership, take pride in results,
  4. Fold Gold Standard: Quality and professionalism, don’t just ‘let it go’, pride ourselves on attention to detail and excellence in everything we do, deliver results.
  5. Embrace, pace, progress and adventure: Know that to fully embrace our ambition and our challenges, this will mean stepping out of your comfort zone - get comfortable being uncomfortable.

 

To apply for this role, please send your CV to careers@thefoldlondon.com. Due to the number of applications we receive, we can only reply to those that are successful to the next stage.

 

 

Apply Now

 

 

Store Stylist

About the role:

 

Deliver exceptional and personable customer service and selling techniques, whilst demonstrating second to none product knowledge.

 

 

Your responsibilities:

 
  • Hold one on one customer appointments in the store and personal styling sessions
  • Build outfits / style the collection with the clients
  • Oversee the alteration process from start to finish
  • Capture customer’s preferences and following up with personalised messages and information via our CRM system.
  • Build a personal customer base and oversee your own clientele book
  • Relationships and report improvements on a monthly basis.
  • Involvement in brand events.
  • Stock management and understanding of our processes.
  • Work alongside with the rest of the team to achieve and improve sales targets.
  • Maintain high standards on the shopfloor and stockroom.
  • Complete the opening/closing checklist at the beginning and end of each day.
  • Have up to date brand and product knowledge to style the collection with customers
  • Support with Visual Merchandising and moves to ensure they align with monthly drops.
  • Process delivery and mid-week top up to ensure current collection is replenished and up to date.

 

Your skillset:

 

  • Previous customer service experience in retail or similar environment.

  • Familiar with high-end sales processes, behaviours, customers and brands.

  • Passionate about styling and building customer relationships.

  • Committed, energetic and motivated contributor to The Fold, going above and beyond the role with a proactive attitude to work as part of The Fold team.

  • Basic understanding of KPIs within a retail environment.

  • Experience with alterations is beneficial but not required.

  • Able to handle customer service issues and challenges in a profession and calm manner

  • Driven to deliver on targets and optimise sales opportunities.

  • Act as an ambassador for our brand.

  • Positive and can-do attitude.

 

Benefits of working with The Fold:

 

  • 25 days holidays in addition to the usual bank holidays
  • Inspiring Q&A talks with leading professionals
  • A uniform allowance
  • A friends and family discount policy with 50% off full retail price
  • Bike to work scheme, save on the cost of bikes and equipment
  • Pension scheme
  • Regular team socials
  • You can expect to enjoy complimentary coffee, fresh fruit and treats. Out of work we’ve enjoyed Secret Cinema, Crazy Gold, Escape Rooms, Ice skating as well as enjoying homemade cocktails and casual beers

 

Our Culture:

 

We are an ambitious, supportive, passionate team who love what we do. We are Founder-led, and we lead by example – never compromising on our quality. We strive to uphold a values based working culture with five key principle across the business:

 

  1. Be Humbitious: Be ambitious for yourself and The Fold in a humble way - don’t be a diva.
  2. Wrap it up with a bow on it: Be a completer finisher, be able to trust others to take on a job completely and fully, and earn that same trust yourself.
  3. Be Empowered: Take on responsibility, share your views confidently but kindly, feel ownership, take pride in results,
  4. Fold Gold Standard: Quality and professionalism, don’t just ‘let it go’, pride ourselves on attention to detail and excellence in everything we do, deliver results.
  5. Embrace, pace, progress and adventure: Know that to fully embrace our ambition and our challenges, this will mean stepping out of your comfort zone - get comfortable being uncomfortable.

 

To apply for this role, please send your CV to careers@thefoldlondon.com. Due to the number of applications we receive, we can only reply to those that are successful to the next stage.

 

 

Apply Now

 

 

Digital Assistant

About the role:

 

Provide consistent, reliable support to the team delivering against trading targets to ensure the smooth running of all things digital through the efficient delivery of the day-to-day tasks and project work.

 

 

Your responsibilities:

 
Site Content Management
  • Deliver all launches and activities alongside the Ecommerce Executive according to the marketing calendar and critical path, feeding back on risks, opportunities, and improvements to process to make the delivery as efficient as possible
  • Product processing end-to-end for all launches ensuring each product is optimised for the best commercial outcome, including best photography, clear product description, accurate size and fit information, uspell and outfit making carousels, deep links, badging etc. and feeding back on any proposed amends / improvements
  • Set up of all categories and edits as advised by the marketing calendar, ensuring they have all the key facets for ideal trading, including SEO copy, best front image, optimal amount of product, filtering etc., as well as ensuring the VM is optimised from a commercial stance whilst maintaining brand guidelines and product marketing direction
  • Build any landing pages in line with the marketing calendar, working closely with the creative team to understand the requirements and feeding back on any potential issues, working to find solutions together
  • Daily update of VM on key categories based on trade feedback and the product decision maker report, layering on common sense and brand guidelines

 

Digital Marketing
  • Keep the marketing calendar up to date with activation details at all times for a look back reference point
  • Ensure the website is optimised according the marketing activities due to go out
  • Schedule all email campaigns according to the detail in the marketing calendar, running a test and collating feedback for any changes
  • Schedule all SMS campaigns according to the marketing calendar
  • Regular liaison with the external digital marketing agencies, ensuring tasks are actioned in the agreed time frame

 

Social Media
  • Respond to all social media interactions (positive and negative) within 24 hours (within the working week) in the established brand tone of voice
  • Seek out and interact with identified ambassadors under the direction of the Junior Social Media Manager
  • Support on the up-keep of social channels, as required, by the Junior Social Media Manager

 

Digital Operations
  • Run the daily, weekly and monthly checks as laid out in the site health check documents, sharing opportunities and risks and escalating any critical issues accordingly
  • Run trading report suite on Monday mornings and for Lessons Learnt or ad-hoc meetings as required
  • Work closely with the creative and marketing teams to ensure all assets are briefed and completed ahead of launch dates across all channels and shared with the relevant agencies
  • Assist with keyword research and competitor analysis to optimise website and marketing content for the best outcome
  • Support Ecommerce team on the testing of all deployments via a testing plan by device
  • Day-to-day contact for all digital admin, escalating as necessary to the relevant team members
  • Support on any necessary admin tasks to keep the site running smoothly
  • Provide general administrative support to the marketing team, such as scheduling meetings, managing calendars or organising files

 

Benefits of working with The Fold:

 

  • 25 days holidays in addition to the usual bank holidays
  • Inspiring Q&A talks with leading professionals
  • A uniform allowance
  • A friends and family discount policy with 50% off full retail price
  • Bike to work scheme, save on the cost of bikes and equipment
  • Pension scheme
  • Regular team socials
  • You can expect to enjoy complimentary coffee, fresh fruit and treats. Out of work we’ve enjoyed Secret Cinema, Crazy Gold, Escape Rooms, Ice skating as well as enjoying homemade cocktails and casual beers

 

Our Culture:

 

We are an ambitious, supportive, passionate team who love what we do. We are Founder-led, and we lead by example – never compromising on our quality. We strive to uphold a values based working culture with five key principle across the business:

 

  1. Be Humbitious: Be ambitious for yourself and The Fold in a humble way - don’t be a diva.
  2. Wrap it up with a bow on it: Be a completer finisher, be able to trust others to take on a job completely and fully, and earn that same trust yourself.
  3. Be Empowered: Take on responsibility, share your views confidently but kindly, feel ownership, take pride in results,
  4. Fold Gold Standard: Quality and professionalism, don’t just ‘let it go’, pride ourselves on attention to detail and excellence in everything we do, deliver results.
  5. Embrace, pace, progress and adventure: Know that to fully embrace our ambition and our challenges, this will mean stepping out of your comfort zone - get comfortable being uncomfortable.

 

To apply for this role, please send your CV to careers@thefoldlondon.com. Due to the number of applications we receive, we can only reply to those that are successful to the next stage.

 

 

Apply Now

 

 

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