Careers

AT THE FOLD

Careers

AT THE FOLD

The Fold is an award-winning womenswear brand with a mission to empower women to realise their ambitions. The brand creates beautiful, high quality collections for women to feel their confident best. The Fold has a wide reaching international audience and has dressed some of the world’s most influential female leaders and innovators.

Join The Fold Team

We are an ambitious, supportive, passionate team who love what we do. We are Founder-led, and we lead by example –never compromising on our quality.

We are committed to encouraging equality, diversity and inclusion across our business and within our teams. Creating equal opportunities for employees and applicants.

See below for the roles we are currently recruiting for:

Join The Fold Team

We are an ambitious, supportive, passionate team who love what we do. We are Founder-led, and we lead by example –never compromising on our quality. We are committed to encouraging equality, diversity and inclusion across our business and within our teams. Creating equal opportunities for employees and applicants.

See below for the roles we are currently recruiting for:

We are not currently recruiting! Please keep an eye on the page for any further job opportunities with The Fold.

We are looking for:

Store Stylist

About the role:

Providing exceptional customer service and styling advice whilst demonstrating strong selling techniques, to achieve sales KPIs and build a client base.

Your responsibilities:

Customer Service and Sales KPIs

Hold one on one customer appointments in store and personal styling sessions
Build outfits / style the collection with clients
Oversee alteration process from start to finish
Be highly confident with one on one and personal styling appointment
Be The Fold brand ambassador and role model for the rest of the team with selling technique / upselling
Work alongside with the rest of the team to achieve and improve sales targets

Client base

Build a personal client base and oversee your own clientele book by managing customer relationships and report improvements on a monthly basis
Capture client’s preferences to tailored follow ups and information via CRM system
Be proactive in building recognition of The Fold
Involvement in brand events

General store tasks

Maintain high standards on the shop floor and stockroom
Complete the opening/closing checklist at the beginning and end of each day
Have up to date brand and product knowledge to style the collection with customers
Support the VM specialist with VM moves to ensure they are aligned with new monthly drops
Process delivery and mid week top up to ensure current collection is replenished and up to date
Stock management and understanding of our processes

Your skillset:

Have previous experience of sales in store, boutique, styling or a similar environment
Be familiar with high-end sales processes, behaviours, customers and brands
Be passionate about styling and building customer relationships
Be a committed energetic, motivated contributor to The Fold, going above and beyond the role with a proactive attitude to work as part of The Fold team
Have a basic understanding of KPIs within a retail environment
Contribute with a proactive attitude to daily tasks
Understand the importance of styling as well as the behind the scenes/administrative aspects of the role

Benefits and perks of working with The Fold:

Closes Sundays and bank holidays
25 days holidays (including bank holidays)
Buy additional holidays
Employee Assistance Programme
Pension salary sacrifice scheme
Access to free Financial Advisors
Grocery scheme to help you save money
Uniform allowance
A friends and family discount policy with 50% off full retail price
Enhanced maternity pay
Summer Friday hours
Eye care
Fully stocked snack cupboards, fruits and coffee & tea
Regular Social Events - including summer and Christmas parties
Volunteering

Our Culture:

We are an ambitious, supportive, passionate team who love what we do. We are Founder-led, and we lead by example – never compromising on our quality. We strive to uphold a values based working culture with five key principle across the business:

Be Humbitious: Be ambitious for yourself and The Fold in a humble way - don’t be a diva.
Wrap it up with a bow on it: Be a completer finisher, be able to trust others to take on a job completely and fully, and earn that same trust yourself.
Be Empowered: Take on responsibility, share your views confidently but kindly, feel ownership, take pride in results,
Fold Gold Standard: Quality and professionalism, don’t just ‘let it go’, pride ourselves on attention to detail and excellence in everything we do, deliver results.
Embrace, pace, progress and adventure: Know that to fully embrace our ambition and our challenges, this will mean stepping out of your comfort zone - get comfortable being uncomfortable.

Diversity and Inclusion:

We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

To apply for this role, please send your CV to careers@thefoldlondon.com. Due to the number of applications we receive, we can only reply to those that are successful to the next stage.

Apply Now

Junior Product Developer