Returns and Refunds

Returns and Refunds

Find out more about our return and refund options.

Extended Returns - Festive Season

We have extended our returns timeframe for orders placed between the 25th November to 10th December, which can be returned to us up to the 9th January 2023. For orders placed outside of this time, our standard 28-day policy applies.

My product has arrived but there is a problem with the size or fit.

We want to ensure your item is 100% perfect for you. If you would like a different size or colour, we recommend placing a new order since we are unable to offer exchanges. All returned items should be in their original condition, unworn and with tags attached. Complete the returns form included in your package and follow the specific instructions from your country.

How can I return an item?

Return your order to us within 28 days.

We offer free returns for all our customers. Please complete the returns form which can be found in your package and follow the country specific guides found here.

How will I be refunded?

We will email you once the item has been returned to the warehouse. On confirmation of this, please allow up to 14 working days for your refund to appear in the account of the card you initially paid with.