Care Guide

Care instructions for your shoes

The Fold is committed to designing pieces that will stand the test of time, retaining a sense of style, luxury and joy with every wear. We choose only the finest materials and consider every detail of the design-to-delivery process.
We want you to enjoy these shoes for as long as possible, so we have created this care guide to help you give them a long life and retain their charm – every step of the way.

Extending the life of your shoes

We recommend using a shoehorn when putting on your shoes as this helps to avoid damage to the heel area.
We endeavour to make our shoes as comfortable as possible from the first wear, but some designs and materials may need ‘breaking in’.
Regular maintenance is important: do not leave shoes too long between repairs and always use a recommended quality shoe repairer.

Individual Material:

 

Suede

  • Before wearing, treat your shoes with a suede protector. Please note that this product can slightly change the shade of the suede, so we recommend you test a small area in an inconspicuous place before treating the entire shoe.
  • To clean your shoes, use a suede brush and gently brush away stains or dirt. Never use water on suede.
  • To care for your shoes, avoid rain, humidity, direct sunlight and abrasive surfaces as these can cause permanent wear to your shoes.
  • If your shoes do get wet, leave them out to dry naturally at room temperature. Do not use direct heat on the shoes as this can cause permanent damage.
  • Store your shoes in the cloth bag provided at the time of purchase in a cool and dry place.
  • Using wooden shoe trees or stuffing the shoes with tissue paper will help them retain their shape.
  • Slight imperfections in the suede we use are entirely normal as it is a natural material. Please note that suede can never be made entirely colourfast.

Leather

  • Before wearing, treat your shoes with a leather protector. Please note that this product can slightly change the shade of the leather, so we recommend you test a small area in an inconspicuous place before treating the entire shoe.
  • To clean your shoes, use a damp lint-free cloth, wipe gently and do not rub.
  • To care for your shoes, avoid excessive rain, humidity, direct sunlight and abrasive surfaces as these can cause permanent wear to your shoes.
  • Store your shoes in the cloth bag provided at the time of purchase in a cool and dry place.
  • Using wooden shoe trees or stuffing the shoes with tissue paper will help them retain their shape.
  • Slight imperfections in the leather we use are entirely normal as it is a natural material.

Embossed Snake

  • Before wearing, treat your shoes with a leather protector. Please note that this product can slightly change the shade of the leather, so we recommend you test a small area in an inconspicuous place before treating the entire shoe.
  • To clean your shoes, use a damp lint-free cloth, wipe gently in the direction of the scales and do not rub. Brush gently with a goat-hair brush without lifting the scales.
  • To care for your shoes, avoid excessive rain, humidity, direct sunlight and abrasive surfaces as these can cause permanent wear to your shoes.
  • Store your shoes in the cloth bag provided at the time of purchase in a cool and dry place.
  • Using wooden shoe trees or stuffing the shoes with tissue paper will help them retain their shape.
  • Slight imperfections in the leather we use are entirely normal as it is a natural material.

Calf Hair

  • To clean your shoes, use a damp lint-free cloth, wipe gently in the direction of the hair and do not rub.
  • To care for your shoes, avoid rain, humidity, direct sunlight and abrasive surfaces as these can cause permanent wear to your shoes.
  • Store your shoes in the cloth bag provided at the time of purchase in a cool and dry place.
  • Using wooden shoe trees or stuffing the shoes with tissue paper will help them retain their shape.
  • Slight imperfections in the hair we use are entirely normal as it is a natural material.

Velvet

  • Before wearing, treat your shoes with a high-quality fabric-protection spray. Please note that this product can slightly change the shade of the fabric, so we recommend you test a small area in an inconspicuous place before treating the entire shoe.
  • To clean your shoes, gently brush away any stains or dirt using a light-coloured horse-hair brush or soft nylon brush. For tougher stains, use a damp lint-free cloth, wipe gently and do not rub.
  • To care for your shoes, avoid rain, humidity, direct sunlight and abrasive surfaces as these can cause permanent wear to your shoes.
  • Store your shoes in the cloth bag provided at the time of purchase in a cool and dry place.
  • Using wooden shoe trees or stuffing the shoes with tissue paper will help them retain their shape.

Semi-Precious Stone

  • All of our semi-precious stones are natural products, so should be treated and maintained with care.
  • Any incidental tonal variations or marks are natural features and part of the product’s individual beauty.
  • Do not use any solvent, soap or shoe polish directly on the stone.
  • When treating your shoes with a protective spray, cover the stone and avoid getting any solution directly on the stone.
  • To clean the stone, use a damp soft cloth and gently remove any dirt. Dry the stone after with a dry lint-free cloth.

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