Payment
Find the answers to our most frequently asked questions about payment.
What type of cards do you accept?
You may pay by debit card, credit card or another alternative payment method specified as part of the checkout process. As part of our partnership with Global E we will be able to offer alternative payment method depending on your geographical location. Please note Global E may change the payment methods at any time but this will not affect any existing order.
How can I return an item?
Just log into your account or as a guest, then carry on with your purchase. If you haven’t already created an account with us, place your order and indicate ‘create an account’.
How will I be refunded?
Just log into your account or as a guest, then carry on with your purchase. If you haven’t already created an account with us, place your order and indicate ‘create an account’.
Can I make changes to my existing order?
Just log into your account or as a guest, then carry on with your purchase. If you haven’t already created an account with us, place your order and indicate ‘create an account’.
How can I use my gift card and check the balance?
We no longer sell gift cards but if you have any questions around the use of an existing gift card, please do contact info@thefoldlondon.com and one of our team will be able to assist.
You can check the balance available on your gift card on the Gift Card Balance page here.