Request a Call Back
Our customer service team are available Monday to Friday from 09.30am until 17.30pm (GMT). Please fill out the form below and a member of our customisation team will call-back at the time requested.
We recommend booking an appointment to our showroom where our styling team can guide you through your options. If you are unable to visit our showroom, our customer service team will be happy to discuss with you over the phone. You can try the jacket you would like to customise on before committing to placing your order and you will also receive a beautiful swatch book with fabric swatches enclosed.
Terms & Conditions
Please note that all customised jacket orders are non-returnable or refundable. If an order has been placed that involves a customisation to a garment in any way, then that garment is not refundable since it has been made to your specifications. By proceeding with a customised jacket purchase you are agreeing to these Terms and Conditions. This does not affect your statutory rights.